Sanimax

Business Needs

Sanimax’s needs were clear from the start: Better multilingual document management and optimization of their internal procedures. Although they already used the SharePoint solution to centralize a good number of documents, they suspected that the tool had much more to offer. SharePoint could certainly allow them to be even more efficient and productive. As a result, Sanimax called on Inmind Technologies, a company recognized in the industry for their SharePoint expertise.

From an architectural point of view, Sanimax had to unify the documents related to safety and health requirements to its inherent documentation. The unification of these multiple complex reports and documents was a major challenge for Sanimax as the company operates in three languages, English, French and Spanish.

In terms of permission and security, they also needed to implement a role-based management system that would follow a predetermined approval workflow.

Finally, Sanimax wanted to improve their reporting and event investigation tools, in order to measure their level of performance more precisely and to increase it.

Solutions

With the Sanimax team, Inmind Technologies started a full audit of their SharePoint implementation. The purpose of this audit was to analyze their current situation. It documented everything that had to and could be improved to meet their business needs and ensure an increased performance of the company. A governance plan was subsequently developed to clearly define the way in which the set of information systems in place contributed to the company’s objectives, by specifying the value and roles of each.

Inmind Technologies was a great support to fix SharePoint inefficiency, both in the workflow and in the automation of document management. Tool performance and document accessibility were greatly enhanced. Now, each user only sees and has access to documents that concern him/her and in its own language.

Furthermore, the addition of Power BI has introduced new elements of fully automated performance measurement which greatly facilitated its management.

Results

One of the improvements made by combining SharePoint with Power BI is the complete management of the incident registry tools. Employees now have the ability to enter themselves, in SharePoint, the details of incidents in the work area in a single standardized form which is used among all the business units of the company across North America. The set of data, previously delivered through different registry sources, is now merged and standardized. This unique form collection channel represents an enormous time-saving in the process of evaluating injured employees’ files. Thanks to the use of Power BI, it is now possible to produce, in real time, multiple dashboards, diagrams and statistics on ongoing incidents and requests for treatment with various federal and governmental commissions.

CPA

Solutions

Right from the start, the Ordre des comptables agréés du Québec appreciated the exceptional usability of Microsoft DynamicsTM GP. The ease with which financial data could be extracted made it possible to automate the data integrity controls when transferring revenue data between the Ordre’s operational systems and Microsoft Dynamics GP. What’s more, for the Ordre, it’s a major advantage that the two systems use Microsoft SQL Server technology. It makes it easier to run queries, but also enables the Ordre to fully automate its reporting.

The connection to Microsoft also tipped the scales since Microsoft relies on a large community of partners that continually offer new add-ons and a broad range of companion software. Choosing Microsoft Dynamics GP means being well prepared for the future.

Results

Thanks to the implementation of Microsoft Dynamics GP 10.0, the Ordre has been able to replace a number of manual processes such as payroll. But the main difference is that the Ordre can now automate all data integrity controls between the Ordre’s operational system and Dynamics GP since data extraction can be done more easily. As a result of this successful implementation, the Ordre can now start the next phase of the project: implementing Analytical Accounting.

Gaz Metro

Business Needs

As a newly independent company from Gaz Metro, Gaz Metro Plus needed to deploy a solution that will not only enable them to manage their financial activities but also provide them with a range of products and services such as the installation, maintenance and support of their air and water heating equipment. This, by itself, represented a significant challenge due to the fact that, at that time, Gaz Metro Plus depended entirely on the systems and support of the parent company. They therefore needed to develop a solution that would fulfill their specific needs while also choosing the right management software with which the in-house solution could be easily integrated.

Following multiple research and management solutions comparisons, the IT team finally chose Microsoft Dynamics GP and Inmind as their strategic partner to implement it.

Solutions

Microsoft Dynamics GP serves as the strong technological base to which Gaz Metro Plus connects their in-house applications.

  • Financial set
  • Distribution set
  • Purchasing set
  • Sales set
  • Integration set
  • Capital asset management

While their inventory management transactions are centralized in Microsoft Dynamics GP, all their other activities are administered from within their other applications.

  • Customers’ installed equipment inventory
  • Services contracts
  • Billing and collection cycle
  • Fleet and delivery scheduling management
  • CRM
  • Service Calls Management

Gaz Metro Plus is thereby taking full advantage of Microsoft Dynamics GP integration strength, supported by the judicious addition of Inmind’s add-on solutions such as BridgePoint for IT GUIDE, a tool that makes it all seamless.

The technical setup of the deferred automation processing of the batch recording pushes the boundaries of the solution, and at the same time, free the resources necessary to take care of tasks that are more productive.

Results

Gaz Metro Plus is more than ever confident that Microsoft Dynamics GP will enable them to meet all their present and future needs. With the Inmind Technologies’ experts as an extension of their IT team, Gaz Metro Plus is continuously evolving with new and more efficient approaches that include the discovery of features they weren’t aware of. Like any business, one of their primary objectives is profitability, and working with Inmind in maximizing the capabilities of their ERP ecosystem help them achieve that objective with greater efficiency.

Investissement Québec

Business Needs

IQ had reached the limits of its current system, which no longer met its evolving needs. For one, the application was now outdated, and it also lacked future support. IQ had a choice: migrate its current application to a more recent version or implement a new solution that would bring added value to its users.

Solutions

In its preliminary analysis, IQ had considered nearly 20 different solutions before narrowing it down to five: Epicor, Microsoft Dynamics NAV, Microsoft Dynamics GP, Infor by Sun Systems and JD Edwards by Oracle. Ultimately, IQ selected a Microsoft product, because the solution offers affordable licensing fees and allowed it to optimize its current technological infrastructure. It is also a smart choice for any organization that wants to capitalize on the easy integration of Microsoft Dynamics GP with other Microsoft products, such as SharePoint.

Results

The project began as an IT initiative to consolidate different applications and ease maintenance, but it quickly transformed into an opportunity to deliver more added value services to end users, thanks in particular to their substantial involvement in the project. This, indeed, is another reason behind the project’s great success. From a technological standpoint, the switch to Microsoft Dynamics GP helped IQ consolidate its systems onto one single platform, reducing costs and simplifying maintenance. Optimizing the infrastructure and grouping specific applications also translated into time savings, and afforded users easier access to information.

GUS

Business Needs

In the past, GUS had been able to adapt its homegrown system to meet its evolving needs, but it eventually hit a roadblock. With more franchisees and a growing array of services, the increased demand meant that some of these tasks could no longer be performed manually. GUS therefore decided to hire an external consultant to start the selection process for a new CRM solution.

Solutions

The main challenge was finding a solution that would be customizable while also being flexible enough to adapt to the constant evolution of business processes at GUS. After considering many solutions, including Open Source software, GUS ultimately singled out Microsoft Dynamics CRM. Besides its functionalities, the solution also has familiar interface, making it faster for end users to adapt. It was also the only CRM solution that could easily be integrated to the Mitel 3300 phone system. GUS selected Dynamics CRM for all these reasons.

Results

The most significant customization was definitely the creation of an assignment assistant within Microsoft Dynamics CRM. Now, the Damage Response Center can rapidly suggest to insurers the most appropriate vendors, depending on the nature of the damage and its location. The new CRM solution also empowers GUS’s sales representatives to find the information they need. Consequently, they are no longer reliant on the IT department to obtain reports and lists of prospects, which, in turn, enables the IT department to focus on more strategic activities. And this is only the beginning, as end users continue familiarizing themselves with the powerful reporting tools and dashboards Microsoft Dynamics CRM offers, more benefits will surely arise.

Bell Solutions Technique

Business Needs

As part of the BTS strategy to achieve a competitive cost structure, BTS is committed to drive productivity gains, and reduce spending through operating efficiencies, to provide the company with greater financial flexibility to invest in industry leading networks, products, and content. As a solution provider for Bell, BTS needed an Open Source partner to deploy and customize a new enterprise social network in order to support corporate communication and announcements, employee engagement (by activity, province, etc.), quality assurance procedures, and technical training. It was also faced with the challenge of monitoring the operations and infrastructure for this social network, designed to connect BTS technicians. BTS required the ability to monitor the system, as well as the actions, posts, comments, training and QA documents, video consultations, etc., of the users in real time.

Solutions

As a trusted advisor and implementation partner for over 10 years, BTS selected Inmind to collaborate with their team to provide solutions for the design, development, implementation and deployment of the Connect Project. Inmind was able to significantly reduce the level of risk, time to market, and operating costs by leveraging Inmind’s high-performance hardware appliance platform, Mind in a Box.

The solution is built on the Open Source enterprise social network HumHub. It uses a LAMP infrastructure (Linux, Apache Web Server, MySQL, PHP), and a variety of Open Source technologies. It has been modified to support rich media content (audio, video, etc.), as well as a document management, and a collaborative wiki environment; supporting internal BTS training and quality assurance activities. Mind in a Box allowed for the creation of highly styled and customized dashboards through a collaborative visualization layer. It was also extensively integrated within Bell Technical Solutions’ existing infrastructure, supporting its Active Directory services and Single Sign On authentication portal, as well as access from various clients (desktop and mobile). As a result, it is now possible for technicians in the field to receive mobile alerts, to notify them with new content or relevant updates (official announcements, social exchanges, etc.).

Results

Bell Technical Solutions measured performance increases of up to 20 times faster response times, as well as greater stability, when migrating the monitoring system from Virtual Machines to the Mind in a Box appliance. This helped save by minimizing maintenance costs and downtime with the successful rollout of the Connect Project. Originally designed for 700 number of users, BTS has now rolled the platform out to more than 7000, with a projection to scale to 8000+ employees this year.

Our services

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Finance & Operations​

Microsoft Dynamics GP

Microsoft Dynamics 365 Customer Engagement

Unit4 project management solution

Our complementary products

logo analytique avancée

Advanced Analytics

logo intelligence artificelle

Artificial Intelligence

logo infrastructure

Infrastructure

Portfolio

Our partners